Planning a successful launch – lessons for IT Leaders from Disney+ If IT leaders have not built up their own in-depth business understanding, they will have a difficult time navigating this landscape. Making the right decision as an IT leader relies on an individual’s in-depth understanding of the business and its landscape, rather than just on traditional experience, hands-on skill, or even academic knowledge.ĭue to the growing digital marketplace, it’s becoming harder than ever for IT leaders to optimize updated product roadmaps, operation process, resource allocation, budget controlling, service tradeoff, new technology adoption, and legacy system retirement plans. Today, management or IT leadership roles are in the fastest and most dynamic iteration period they’ve ever experienced, and this is mostly contributed to (and led by) the IT industry. However, the more chaos that exists, the harder it will be for businesses to make right decisions. Leadership, by definition, is about making the right choices among chaos and unstructured information. Peter Drucker once said, “Management is doing things right leadership is doing the right things.” The importance of this skill is not controversial, but it is also not uncommon for IT leaders to struggle in conquering, applying and adopting this skill into their leadership style/practices, especially in a technology-dominated IT leadership role. This understanding is the foundation for IT leadership. It’s key as an IT decision maker to have an in-depth understanding of the business your team serves: from competition landscape, to customer behavior shifting, to global supply chain evolution, to industry revolutionary business model shifts. The business landscape is dynamically changing in today’s digital world, with new technology innovations, global incidents and geopolitical events. Over the years, I’ve learned that the most important IT leadership skill is to have an in-depth understanding of the business and its landscape. The key to IT leadership is communication.
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